Monitoring and optimizing performance in a rapidly changing technology landscape—and software-defined everything (SDX) environment—is challenging. The need for effective, streamlined network/service/customer assurance is paramount. Businesses need a 360° view of the full network, IT, and application stack to avoid the risk of service disruptions, increased churn rates, and the potential pitfalls from moving to hybrid and/or software-based IT network architectures.
At Softility, we know how important it is to deliver a real-time, end-to-end view of IT and network activity across data centers, cloud, and the legacy and new virtual networks. We are able to address these issues holistically by modernizing service assurance in the age of digital transformation with the help of Artificial Intelligence for IT Network Operations (AIOPS).
Successful AIOPS depends heavily on the quality and context of data that is fed into the system. With decades of experience in the monitoring space, we developed our proprietary REFINE method:
Operations Teams are able to quickly understand the root-cause of a problem resulting in rapid remediation.
Ability to learn from data across tools and identify events that do not follow an expected pattern.
Eliminates redundant alerts and automatically correlates them to simplify the resolution process.
Avoid or be better prepared for service outages and reduce noise.
Leverage intelligent insights to trigger processes in automation and other tools for faster, automated remediation.
Solve complex issues by proactively detecting and remediating them before they impact your business.